Powerwash

Factory reset your Chromebook

1. Sign out of your Chromebook.

2. Press and hold Ctrl + Alt + Shift + r.

3. Select Restart.

4. In the box that appears, select Powerwash  Continue.

5. Follow the steps that appear and sign in with your Google Account.
   Note: The account you sign in with after you reset your Chromebook will be the owner account.

6. Once you've reset your Chromebook:

   • Follow the onscreen instructions to set up your Chromebook

   • Check if the problem is fixed