15-inch MacBook Pro Battery Recall Program
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
Customer safety is always Apple's top priority, and has voluntarily decided to replace affected batteries, free of charge.
Replacement Process
Choose one of the service options below to have your battery replaced. In all cases, your device will be sent to an Apple Repair Center for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 1-2 weeks.
Find an Apple Authorized Service Provider.
Make an appointment at an Apple Retail Store.
Contact Apple Support to arrange mail-in service via the Apple Repair Center.
To prepare your MacBook Pro for service, please back up your data.
Or contact ISITZEN to schedule assistance/facilitation.
Use link below to determine if your MacBook Pro is subject to this recall.
